Here at Michael Adam we are committed to protecting your privacy and the statement below explains about the data we collect from you, how we use it and what rights you have in relation to this. Protecting your privacy is of the utmost importance to us and if you have any queries please contact;
MICHAEL ADAM ESTATE AGENTS,
237 FAIRMILE ROAD,
We appreciate that you do not want the personal information you provide to us distributed indiscriminately and here we explain what information we collect, what we do with it and what controls you have.
At Michael Adam we are committed to protecting your privacy, we follow strict security procedures to ensure that your personal information is not damaged, destroyed, or disclosed to a third party without your permission, and to prevent unauthorised access.
The computers that store the information are kept in a secure facility with restricted physical access, and we use secure firewalls and other measures to restrict electronic access. Any personal information such as name, postal address, telephone number, and email address given via this website will only be used to provide a requested service and will not be disclosed to any other third party without your prior permission or unless we are required to do so by law.
The personal data we collect includes your name, address, telephone numbers, email address and any other personal information you provide us with, this data will be used to provide you with a service you have asked for or contract you have entered into with us and will not knowingly be disclosed to any third party without your express prior permission, unless we are required to comply with law.
By visiting our website, further information may be collected such as IP address, log in data, browser type and operating system. This is what is known as statistical data and this does not tell us who you are or where you live it is simple used as data to help us to improve our services and your experience of visiting our website. If you use our website to register with us or register with us directly informing us of your requirements as a purchaser or a potential vendor requesting a valuation or asking us to market your property you consent to MICHAEL ADAM collecting this date for use to keeping you up to date with our services.
Due to the nature of our business we may share your information with other service providers such as surveyors, financial advisors, contractors, solicitors, other property professionals for the necessity to gather sales chain information. We may also share certain elements of your personal data to property purchasers, applicants and for general marketing procedures.
By law we have to retain our sales files for a period of 6 years as required for tax purposes.
We will hold your personal data for as long as we feel necessary (up to a maximum of 10 years) to enable us to contain our relationship we have with you in respect of any of the services we offer.
We do not knowingly collect any information or data in relating to children.
We will not usually charge you a fee to access your personal data, however a small charge of £10.00 may apply if we feel your request is excessive or repetitive.
Any personal information submitted to us is treated in accordance with the Data Protection Act 1998, and the General Data Protection Regulations (GDPR) of 25th May 2018. To find out more about your entitlements and rights under this legislation, visit the Information Commissioner's web site at www.gov.uk/data-protection, or read the Act online at www.hmso.gov.uk/acts/acts1998/19980029.htm
However, in brief, your legal rights under the GDPR include:
- You can request access to the personal data we hold about you
- You can ask us to correct or amend your personal data
- You can ask us to remove your personal data
- You can restrict or object to how we use your personal data
- You can ask for a copy of all the personal data we hold for you
We may update this policy from time to time by publishing a new version on our website. If we do, will notify you of any changes, however, you should check this page occasionally to ensure you are happy with this policy.
If you feel the need to complain about how we use your personal data we would appreciate it if you would please contact us in the first instance:
(a) [by post, using the postal address [given above;
(b) [using our website contact form;
(c) [by telephone, on [the contact number published on our website from time to time; or
(d) [by email, using [the email address published on our website from time to time.
Alternatively, you can register your complaint at the Independent Commissioners Office